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General conditions


This website has been edited by the physical person Mathilde Duminy, established at Square Louis Van Simaey 4, 1160 Auderghem, Belgium.

VAT number : BE 0753 835 203

E-mail :


Those general sales conditions are applicable to the client and Les pépites de Mathilde when the client order via the website.

By accepting conditions, you confirm to have more than 18 years old or having obtain the authorization of your legal representative. You engage yourself to respect those legal conditions and have read all information regarding private data and cookies.

We are selling our products in different countries where our conditions are applied too. It is possible that additional laws are applicable depending on your living country. 


When you receive an order confirmation from our part, it means that your order has been accepted and a buying contract has been realized. We advice you to keep your order confirmation for any contact with us.

We can reject an order for different reasons, for examples : if your personal data are not correct, if you have a non-paiement past, if the product is out of stock...

Before receiving the order confirmation, you can cancel your order. In this case, we reimburse the paiement received by yourself.

Products ordered stay our property until the complete paiement is received.


You are responsible or the exact personal data you provide.

You are responsible of all orders made with your connection identifications. Make sure to keep safe your codes and not share those ones. Feel free to reach us if you suspect a person to use your codes.


All rates indicated on the website are applicable to past orders and include VAT. Unless mentioned, prices do not included : payment fees and delivery costs. Please note that local costs (money conversion, payment card fees, borders costs...) might be applicable depending of your country regulations. Those costs will be at your/client charge and will not be reimburse.


Punctually, we might realize some positive offers on some products. Those conditions are valid during a limited time and until the product is out of stock. This offer can be stopped at any time.


On stock products are delivered accordingly to the delay provided during the order. In case of any delay, we will keep you informed. You can cancel your order if the delivery is delayed by more than 30 days if the client if not responsible of this delay.

Depending on the delivery method, the company can ask you to pick up your order in a specific place. You will have to pick up your order during a specific time. If you dont pick up your order, additional fees may apply and the fact to Re-sent your order, will be at your own cost.

On stock orders are sent until 2 to 10 days (+delivery timing). Personalized orders are sent depending on the actual activity. If the timing exceed 30 days, you will be informed. 

In Belgium, delivery timing is between 3 to 10 days. Les pépites de Mathilde is not responsible of any delay, damages or lost from the delivery company. Not reimbursement is possible. You will have to reach the expedition company of your country in order to open a case.

Products are delivered to the delivery address mentioned during your order. Please verify your information before validation. We are not responsible of a non delivery if the address is writing wrongly. In case of a product return at Les pépites de Mathilde 's address for unknown delivery address, it will be resent at your own cost.


Accordingly to articles VI.47 and following the Code de Droit économique, you have 14 days as from the package delivery to return your articles (personalized products are not accepted). After this delay, returns will not be accepted. Return delivery cost are at your charge.


The website and its content is owned by Les Pépites de Mathilde, and protected by the related laws, its intellectual owner and marketing. Meaning that the brand, name, products names, pictures, relatives information and graphisme /set up, services, cant be copied or used without authorization.


Our website can contain mistakes regarding typography, description, price or stock availability... We can update at any time information published on the website.



Pictures on website are only here to show products but dont constitute a guaranty in term of quantity, colors, exact appearance.


We have the right to update our conditions at anytime. Those conditions will be effective for your next orders.


All issue related to the interpretation or application of those General conditions will be dealt according to the Belgium law, country where we have our business activity.

Confidentiality politic

When you are buying products on our website, you provide your own  personal data (name, address, email...). When you navigate on our website, we receive as well your computer IP address which enable us to have more information. 

With your permission, we can send you emailing regarding our website, new products or other information.

You give your consent when you share your personal information to conclude a transaction, to check your credit card, to make an order, to plan a delivery, to return a product. We conclude that we can use your own data for those purpose.

If we need your data for a marketing purpose, we will mention it and give you the opportunity to refuse.

If after giving your consent you change your mind, feel free to contact and inform :

We will share your personal data if the law oblige us to do so or if you break the law.

Our website shop is owned by WIX. They provide the plate-form e-commerce online which enable us to sell our products. Your data are stored on a protected server.


Generally, suppliers that we use will only collect, use and share your data to realize their service.

Nevertheless, third party services suppliers as payment / transactions payment, have their own confidentiality politic related to data. Regarding those suppliers, we invite you to read their own conditions. 


We have the right to update our confidentiality policy at anytime. Updates will be effective after publication. By our website is acquired by another party, note that your data might be transferred to the new owner.


If you wish to access, update or delete your information, please reach :

Payment methods

- Credit / Debit card

- Bank transfer

- Cash

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